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The company has long supported the mental health of its employees. Delta has a variety of health programs and other support programs that help create a work environment that reinforces employees’ safety and engagement. The values and principles play out across the organization and are intended, in part, to keep the employees safe and engaged (Delta, n.d., pp. The focus on people is not only stated, but is built into basic business principles captured in the “Rules of the Road” value statement at Delta. Anderson’s often shared phrase, “People make the difference,” is indicative of the workplace culture’s strong core values and is reflected in the care shown for people both internal and external to Delta. People-First Valuesĭelta’s CEO, Richard Anderson, since his arrival in 2007 has been continuing Delta’s vision as a values-based organization. The value Delta places on people is core to its supportive and meaningful work environment and the rationale for the numerous benefits and programs that support its workers. The span of roles at Delta and the continuous, 24-7 nature of its work makes maintaining healthy support systems for both mental and physical health of the utmost importance. The nature of the business at Delta keeps workers engaged around the clock, whether at reservation call centers or at maintenance and training sites, or as pilots and flight attendants in the air. This global reach includes nearly 60 countries and every time zone. Over 85 years, Delta has expanded in the jet age to eventually become the global airline we are familiar with today (Delta Air Lines, 2011).

War in Ukraine: How Business Leaders Can Support Employees Affected by the Crisisĭelta Air Lines Keeps Climbing and Caringĭelta Air Lines (Delta) began serving commercial passenger flights in 1929 with planes that could carry five passengers and one pilot.

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Meanwhile, labor unions are also enjoying the most public support since 1965, with two in three Americans now saying they approve of them, according to Gallup. But petitions to form unions shot up 57% in the last six months, according to the National Labor Relations Board, buoyed by high-profile campaigns at Amazon, Starbucks, John Deere, Kellogg’s and REI. In 2021, union membership had declined to just 10.3% of the American workforce-about half of what it was in 1983. But our quality of life is what’s suffering right now!”ĭelta’s flight attendants are mulling their options at a time when organized labor appears to be having a moment. “Earning more is always good – and we’ll take it. “Management holds all the cards,” said the AFA. The AFA is warning Delta flight attendants that, without a contract, the airline can cancel the boarding-pay at any time.

“Let’s celebrate that our organizing is pushing management to do more than they would have without being challenged.” Keep going!” said the AFA in a statement. The Association of Flight Attendants sees Delta’s boarding-pay overture as a sign that it is doing something right. For cross-country and international flights on wide-body aircraft, the boarding time is generally longer. For a more seasoned Delta flight attendant with 10 years experience, earning $59.66 an hour, the same 40-minute boarding would add $19.98 in wages.

For a newly hired Delta flight attendant making $32.20 an hour, a 40-minute boarding period on a narrow-body domestic flight would translate to an additional $10.79 earned, according to the company. “Our new boarding pay component – an industry first – further recognizes how important your role is on board to ensuring a welcoming, safe and on-time start to each flight and for each customer,” the company said in a memo flight attendants.įlight attendants’ wages are based on seniority. Delta announced yesterday that, beginning on June 2, the carrier would begin paying its 26,000 flight attendants during boarding at half their usual hourly rate.